Add a FAQ for common issues

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Romain Vimont 2018-03-11 10:34:11 +01:00
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# Frequently Asked Questions
## Common issues
The application is very young, it is not unlikely that you encounter problems
with it.
Here are the common reported problems and their status.
### On Windows, I have no output in the console
When run in `cmd.exe`, the application does not print anything. Even `scrcpy
--help` have no output. We don't know why yet.
However, if you run the very same `scrcpy.exe` from
[MSYS2](https://www.msys2.org/) (`mingw64`), then it correctly prints output.
### On Windows, when I start the application, nothing happens
The previous problem does not help to get a clue about the cause.
The most common is your device not being detected by `adb`, or is unauthorized.
Check everything is ok by calling:
adb devices
Windows may need some [drivers] to detect your device.
[drivers]: https://developer.android.com/studio/run/oem-usb.html
If you still encounter problems, please see [issue 9].
[issue 9]: https://github.com/Genymobile/scrcpy/issues/9
### The application does not work over `adb connect`
If the device is connected using `adb connect`, then you'll get this error:
error: more than one device/emulator
ERROR: "adb reverse" returned with value 1
We plan to support it in future versions. See [issue 5].
[issue 5]: https://github.com/Genymobile/scrcpy/issues/5
### Mouse clicks do not work
On many LG devices, [mouse clicks do not work][issue 18]. We're [working][pr27]
on it.
[issue 18]: https://github.com/Genymobile/scrcpy/issues/18
[pr27]: https://github.com/Genymobile/scrcpy/pull/27
### I get a black screen for some applications like Silence
This is expected, they requested to protect the screen.
In [Silence], you can disable it in settings → Privacy → Screen security.
[silence]: https://f-droid.org/en/packages/org.smssecure.smssecure/
See [issue 36].
[issue 36]: https://github.com/Genymobile/scrcpy/issues/36
### Mouse clicks at wrong location
On MacOS, with HiDPI support and multiple screens, input location are wrongly
scaled. See [issue 15].
[issue 15]: https://github.com/Genymobile/scrcpy/issues/15
A workaround is to build with HiDPI support disabled:
```bash
meson x --buildtype release -Dhidpi_support=false
```
However, the video will be displayed at lower resolution.

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@ -242,6 +242,11 @@ A colleague challenged me to find a name as unpronounceable as [gnirehtet].
[`strcpy`]: http://man7.org/linux/man-pages/man3/strcpy.3.html [`strcpy`]: http://man7.org/linux/man-pages/man3/strcpy.3.html
## Common issues
See the [FAQ](FAQ.md).
## Developers ## Developers
Read the [developers page]. Read the [developers page].